AS SOON AS YOUR ORDER IS DISPATCHED FROM OUR WAREHOUSE, YOU WILL BE SENT AN EMAIL TO CONFIRM THAT IT’S ON ITS WAY. ALL ORDERS WILL BE PROCESSED WITHIN 24 HOURS.
ALL OF OUR GARMENTS ARE WRAPPED AND SENT IN STRONG BOXES. WE TRY TO HELP THE ENVIRONMENT AS MUCH AS POSSIBLE BUT NOT USING ANY PLASTIC. OUR SWING TAGS ARE MADE IN RECYCLED PAPER AND CARD AND ARE ATTACHED TO OUR GARMENTS WITH RUSTIC STRING.
How much does shipping cost?
Our warehouse is based in Koh Tao, Thailand. Our delivery price is per piece depending on it’s weight and where you are. As you add an item to your cart you can check the shipping fee.
what if i am not there when the parcel ARRIVES?
THIS DEPENDS ON WHAT COUNTRY YOU LIVE IN! WE DO HOWEVER SUGGEST USING YOUR WORK OR BUSINESS ADDRESS IF YOU ARE NOT HOME DURING THE WEEK. IF THERE IS NO ONE TO RECEIVE THE PARCEL AT THE TIME OF DELIVERY, A POSTAL CARD SHOULD BE LEFT INFORMING YOU THAT THE DELIVERY WAS MISSED AND ALTERNATIVE PICK UP OR DROP OFF ARRANGED.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Our warehouse is based in Thailand so your parcel should be with you within 2 weeks. Some order to America however have taken 4 weeks.
HOW DO I TRACK MY ORDER?
ONCE YOUR ORDER IS DISPATCHED, WE WILL ISSUE YOU WITH A copy of the tracking details VIA EMAIL (FOR THOSE DESTINATIONS WHERE TRACKING IS AVAILABLE). THIS WILL ALLOW YOU TO TRACK YOUR ORDER . We suggest using your work or business address if you are not home during the week.